Our provider network is made up of the best, high-quality integrative healthcare providers. We have stringent participation standards and work hard to ensure that members have access to an adequate number of providers. It’s very important to us that you can get the care you need, when you want, and in the most convenient location for you.
If you have a self-referred integrative healthcare benefit, you don’t need a referral to get care from a CHP provider. Once you find a CHP provider to see, you are in charge of your care; however, you may be subject to certain plan limitations.
If you do not have self-referred benefits or you are not sure what your benefit is, contact our Customer Service Department or your health plan’s Customer Service Department. If you are covered under a self-funded plan through your employer, contact our Customer Service Department or your employer for benefit information.
If you currently see a provider that isn’t on our network, you are welcome to continue seeing them, however, visits and treatment will not be covered as part of your integrative healthcare benefit. We encourage you to discuss your out-of-pocket costs with your provider. If you’d like to request your provider be added to our network, you can nominate them for network membership.
Generally, CHP benefits are not available outside the service area. If you have a specific question regarding your situation, please contact your health plan.